Privacy Policy

Updated: April 24, 2024

It is essential that all users of Accel Health understand how our services work. Together, our Privacy Policy and our Terms of Service agreement do just that. Whether you are one of our Users (Providers) or our Employers, these are important documents because they affect your rights and responsibilities. Our Privacy Policy explains what information we collect on our website, how we use that information, and how we protect it. It also describes how we collect, use, maintain, protect and disclose information obtained from you when you visit and/or use any portion of the website and other areas of the website or other websites that may subject to additional terms and conditions and/or end user license agreements including those requiring a secure login or otherwise entering a username and password (“platform”). For clarification, solely in connection with the platform, this Privacy Policy only governs the data that we may collect through areas of the Accel Health platform, or that we might receive in connection with any of the services. All other terms and provisions associated with the platform will be provided to you in the Terms of Service or if you are an Employer, the Terms of Service and Employer Contract or other end user license agreement.

This Privacy Policy applies to Users (Providers) and Employers. Where a portion of the Privacy Policy applies only to one or the other, but not both, we have clearly noted the difference. As with our Terms of Service, you must agree to our entire Privacy Policy in order to use the Accel Health website and services. If you do not agree to any portion of this Privacy Policy or our Terms of Service, please stop using our website and services immediately.

By registering with Accel Health or using our services, you are consenting to our practices, as described in this Privacy Policy, regarding the collection, use, and disclosure of your Personal Information. You are also agreeing to comply with the requirements contained herein.

This Privacy Policy applies to information we collect:

  • On this website.
  • In email, text and other electronic messages between you and Accel Health and/or this website.
  • Through phone calls between you and an Accel Health representative, after you have become a Registered User.
  • Through events, seminars, fairs and programs provided by Accel Health or other third parties that you register for through the website.
  • Through mobile and/or desktop applications or solutions you download and/or access from this website or the platform.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this website.
  • Through your responses to surveys that we might ask you to complete for research purposes.

It does not apply to information collected by:

  • us offline or through any other means, including on any third party website: or
  • any third party, including through any application or content (including advertising) that may link to or be accessible from or on the website.

Definitions

Capitalized terms used in this Privacy Policy but not defined in this Privacy Policy have the meaning set forth in the Terms of Service.

What Information We Collect on the Accel Health website and What We Do with It

Information Collected From Non-Registered Users

When you browse the Accel Health website as a Non-Registered User without registering a User Profile, Employer Profile, or otherwise interacting with the site for any career related services, Accel Health may automatically record certain information sent from a Non-Registered User’s browser, including the IP address from which you access our website. For more information about our collection of website access information, please see the section below titled “Log Information.”

In addition, online advertising and marketing networks with whom we partner may place anonymous Cookies (or similar technology) on a Non-Registered User’s device to deliver advertising and marketing materials tailored to your preferences or interests based on your online activities. For more information on Cookies, please see the section below titled Online Tracking, Cookies, and Ad Choices.

Users (Providers): Creation of a User Profile and Submitting Personal Information

To use certain services offered by Accel Health, you must register and create an Accel Health User (Provider) Profile via our website and provide us with certain Personal Information and/or Professional Information. The Personal and Professional Information we collect from Users (Providers) may include: your name, address, phone number, degree history, employment history, board certifications, licenses, work eligibility, lifestyle preferences, work style preferences and requirements, salary preferences, malpractice history, email address, and a password. We may collect additional information about Users (Providers) from third party sources to assist us in providing the services.

By agreeing to our Terms of Service and creating an Accel Health User Profile, you authorize us to access your profile, store your information, and share your professional information in accordance with our Terms of Service and Privacy Policy. While you always retain the ability to revoke this authorization and our access to your information by amending your Accel Health account settings, data we have collected may be retained by Accel Health for our internal business use, records and archives. For information about changing the status of your Member Profile, please see the Your Rights section below.

Employers/RPO Providers/Agencies: Creation of an Employer Profile and Submitting Personal Information

To post an open role, gain access to the Provider Database on Accel Health and/or utilize other services offered by Accel Health, you must represent a healthcare organization and abide by a signed Service Order that governs the terms of our relationship and your use of the website..

Third-party recruiting Agencies cannot post openings and cannot access the Provider Database. All Employers seeking to post open roles to the platform and/or access the Provider Database must register and create an Accel Health Employer Profile via our website.

To register and create an Accel Health Employer Profile, you must provide us with certain Personal and Organization Information. The Personal and Organization Information we collect from each Employer may include: your name, title, organization, address, phone number, company information, information regarding the employer you represent, and an email address. We will email you a password after your

Accel Health Employer Profile is approved, at which time you may post open roles and receive matches from the Provider Database and other services provided under your Service Order.

By agreeing to our Terms of Service and creating an Accel Health Employer Profile, you authorize us to access your profile, store your information, and share your information in accordance with our Terms of Service and Privacy Policy. While you always retain the ability to revoke this authorization by amending your Accel Health account settings, data we have collected may be retained by Accel Health for its internal business purposes, records and archives. For information about closing job postings and Accel Health Employer Profiles, please see the section on Your Rights below.

Information Not Collected on the Accel Health website

Accel Health does not collect the following information from any users via the Accel Health website: your Social Security number; Individual Taxpayer Identification Number; or financial or credit account numbers, including credit card or debit card numbers.

Information Collected From Registered Users (Providers)

By creating a User (Provider) Account, you authorize us to and we will disclose the Personal, Professional and Organization Information you submit to us, to Employers with respect to particular open roles and for the purpose of providing you the services, including alerting you to existing and new open roles when there is a match as well as the related Employer Profiles. Users (Providers) may be required to provide an Employer, at such Employer’s request, with additional personal information, including, without limitation your name, address, date of birth, social security number and any other personal information you provide for purposes of applying for a position. We do not have access to or control over any such personal information provided by you to an Employer. The personal information you provide to any such Employer will be governed by a separate privacy notice issued by such Employer, which should be reviewed by you prior to your disclosure of any personally identifying information.  

You understand that we have no control over and assume no responsibility for separate and external personal information you submit to an Employer, and shall have no liability for any actions or inaction taken by an Employer in connection therewith.

You acknowledge and agree that Accel Health is not responsible or liable for any loss or damage to any person arising from the use of any Personal, Professional and/or Organization Information you may provide, or otherwise in connection with any obligations of any such Employer, whether in connection with its own website or otherwise. You hereby waive any and all claims, and release Accel Health from any liability for, any losses or damages that may be caused by or related to your use of an Employer websites, your application, interviews and other interactions with any Employer and any unauthorized disclosure of any of your Personal Information by any Employer.

Online Tracking, Cookies, and Ad Choices

We use Cookies, which are small text files stored on a user’s electronic device to help us recognize you on the Accel Health website, enhance your user experience, understand your usage of our services, and ultimately show you advertising and marketing content that is relevant based on your browsing choices. Thus, while browsing the Accel Health website – whether or not you create a Provider or Employer Profile and register with Accel Health – we and online advertising and marketing networks with whom we partner may place Cookies (or similar technology) on your device to deliver ads and marketing material tailored to your preferences or interests based on your online activities. By visiting the Accel Health website, you consent to the placement of Cookies or similar identifiers on your web browser. In other words, both Registered User and Non-Registered Users. may be subject to targeted advertising and marketing via Cookies.

If you are concerned about cookies stored on your computer, we encourage you to follow your web browser guidance for deleting cookies after completing a browsing session. Opting out of targeted advertising and marketing will not prevent you from seeing ads entirely, but the ads will no longer be delivered to you via targeting methods. You can also control the receipt of Cookies through your browser’s settings. Please note that some of our services may not function properly if Cookies are disabled.

Log Information

When you access our website and/or your Accel Health Account, our servers automatically record information sent from your browser, which may include your web request, Internet Protocol address, domain names, referring URL, browser type, browser language, and operating system; the date and time of your request and access; and Cookies that may uniquely identify your browser (collectively, “Usage Data”). We may combine Usage Data with Personal Information in a manner that enables us to trace Usage Data to an individual user, and may collect, use, preserve and disclose Usage Data in any manner that we may collect, use, preserve and disclose Personal Information as provided herein (whether Usage Data is combined with any Personal Information or otherwise).

Use, Disclosure, and Sharing of Personal Information

Once you have registered for Accel Health, we may use and/or disclose your Personal Information to perform job search services and for other purposes, including the following:

  • Provide you with access to the Accel Health platform
  • Send you a job search-related information via email, text message, phone call and direct mail
  • Match you with potential with open job positions.
  • Contact you to gather more information related to your profile or our services.
  • To make improvements, customizations and/or other modifications to the website and services.
  • Invite you to Accel Health events and partner events.
  • Comply with legal and regulatory requirements.
  • Provide updates regarding your Account and services provided by Accel Health.
  • Notify you about changes to our website or any services or other products we offer or provide through it; and
  • For any other purpose with your consent, if required under applicable laws.

We may use and/or disclose aggregated, de-identified information about our users, and non-aggregated information that does not identify any individual, without restriction.

Accel Health will not distribute, sell, transfer, or otherwise disclose your Personal Information to any third party, except as follows:

  • If you are a User, we may disclose your information, including Personal Information, to Employers for purposes of providing you matches;
  • If you are an Employer, we may disclose your information to Users (Providers) for purposes of providing matches;
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of all or any portion of our assets, whether as a going concern or as part of a bankruptcy, liquidation or similar proceeding, in which Personal Information held by Accel Health about our website users is among the assets transferred;
  • To business partners and suppliers as necessary to perform services on behalf of Accel Health;
  • To third-party business partners providing special offers related to your healthcare practice or job search;
  • If we believe disclosure is necessary to identify, contact, or bring legal action against someone who may be injuring or interfering with Accel Health’s rights or property, or otherwise harming any other individual by utilizing Accel Health’s website or services;
  • To enforce or apply our Terms of Service and other agreements;
  • To comply with any court order, law or legal process, including responding to any government or regulatory request.

Any disclosures made by you to a third party, including Employers, RPO Providers, Agencies and Users (Providers), are not covered by this Privacy Policy, though they may be governed by privacy policies of those third parties.

Employer Candidate Data

Use by Us: We may aggregate Employer Candidate Data with similar data received from the operations of our other customers, process and assemble such aggregated data for its internal business purpose. However, we will not transfer, disclose, lease or sell such data to any third parties, unless such data is in an anonymized format, with no personal information identifiable to any particular individual. Employers retain ownership of all Employer Candidate Data, provided, however, you acknowledge and agree that Accel Health shall have the right to use and disclose such Employer Candidate Data as provided in this Privacy Policy and the Terms of Service. By using our services and platform, you hereby grant to Accel Health any and all consent and authority that may be required for the use and storage of the Employer Candidate Data. You acknowledge that Accel Health may use the Aggregated Data (as defined in the Terms of Service) to provide additional services to its users, including the copying, publication, distribution, display, licensing or sale of Aggregated Data (only in an anonymized form) and related or similar other statistics or data to third parties pursuant to a separate licensing or services arrangement or agreement. Accel Health will be the owner of all right, title and interest in and to Aggregated Data.

User Communications

In order to process your inquiries, respond to your requests, and improve our services, we may collect and retain electronic messages, mail, and other communications that you send to Accel Health or that you may send to other Registered Users, as well as the information contained therein or associated therewith, including without limitation, read receipts, user opens and click through rates.

Retention of Data

Unless otherwise prohibited by applicable laws, we may retain residual information about you, including in our backup files or database, particularly when such retention is required by law or is pursuant to legitimate business purposes. You agree that Accel Health is under no obligation to delete or modify information that you have previously chosen to provide us. Please remember that if we have already disclosed some of your Personal Information to third parties, we cannot access that Personal Information any longer and cannot force the deletion or modification of that information by the parties to whom we have made those disclosures.

Your Rights

Choices for Personal Information

We will ask for your consent prior to collecting or using Personal Information for any purpose other than those described in this Privacy Policy or other supplementary privacy notices. You may be given the option to opt out of some of our data-collection practices. If we propose to use Personal Information for any purpose other than those described in this Privacy Policy or other supplementary privacy notices, we will provide you with an effective way to opt out of such use. Please note that declining to submit Personal Information for any Accel Health Service may prevent us from being able to provide that Service to you.

Accessing, Updating, and Deleting Data from your Account

When you use Accel Health, we work to provide you the ability to access, review, correct or edit the Personal Information and related content that you have provided to us. You can do this by logging into Accel Health and accessing your Account. You must identify yourself by logging in before we can process any request to access, review, correct or edit such information. Although most changes will occur immediately, some information may stay stored on your browser’s web cache. We take no responsibility and are not liable for information stored in your cache or on any other electronic devices through which you may access Accel Health.

You authorize us to use and disclose, in accordance with this Privacy Policy and the Terms of Service, any new or modified information that you provide. Please note our data retention practices identified above.

Opt-Out/Changing Your Account

You may unsubscribe or opt out of any of our email lists or marketing campaigns at any time by following the instructions included in such email or other communication, or by contacting support@accelhealth.ai.

If you wish to change the status of your Account, you may so do in the Account section of the Accel Health platform or by emailing our support team at support@accelhealth.ai. If you no longer wish to use our services or maintain your Account as active, upon your request, we will, as soon as practicable and in accordance with all applicable laws, deactivate your Account and login information. After we have deactivated your Account, information about your Account may remain on the website and/or in our databases and we may continue to use log information in accordance with this Privacy Policy. We may also retain your Employer or Provider Profile information to comply with any applicable laws, prevent fraud, resolve disputes, troubleshoot problems, assist with any lawful investigations, enforce our Terms of Service (in accordance with the Terms of Service and any applicable Marketing Terms and Conditions), or to take any other actions permitted by law.

Please note, that Registered Users who have gained access to the Provider Database may have retained a copy of your Accel Health User Profile in their own files or databases. We cannot control the retention, use or privacy of such profiles that have been downloaded by third parties. Accordingly, you should not include information in your Accel Health User Profile that you do not want made public.

Your Responsibilities

As a user of our website, you owe certain obligations to Accel Health and other users, including potential legal obligations. You are also expected to extend to all other users of Accel Health’s services various common courtesies broadly accepted by the professional community. You must:

Abide by the terms and conditions of the governing and most current Privacy Policy, Terms of Service, and other applicable Accel Health policies;

  • NEVER provide false or fraudulent information when setting up an Employer or User (Provider) Profile
  • NEVER set up an Employer or User (Provider) Profile or post an opportunity for illegal or nefarious purposes;
  • Respect all intellectual-property rights (e.g., trademarks or copyrights) that may belong to Accel Health Inc., other users, or third parties;
  • Refrain from uploading, posting, or disseminating any personal information that may infringe on the rights of others or be deemed offensive, injurious, discriminatory, prejudiced, or bigoted; and
  • Safeguard your username and password by not sharing it with others;

Accel Health retains sole discretion to restrict, suspend, or terminate any user’s Account for any violation of the obligations or requirements set forth in our Terms of Service or other governing policies.

Indemnification

Please refer to the Terms of Service for the indemnification requirements.

Acceptance of These Terms

By using the Accel Health website and agreeing to the Terms of Service and your Service Order, you acknowledge and agree to the terms and conditions of this Privacy Policy. If you object to these terms, please immediately stop using this website.

Children’s Privacy

Accel Health is committed to protecting the privacy of children and encourages parents and guardians to take an active role in their children’s online activities and interests. Accel Health is not directed to children or designed to attract them. You must be at least 18 years of age to use our website and services. Accel Health does not knowingly collect, use, or disclose personal information about users that are under 18 years of age. If we later learn that a user is under 18 years of age, we will remove that user’s personal information from our databases and prevent the user from further using the Accel Health website and its services. If you become aware that a user is under 18 years of age, please notify us immediately at support@accelhealth.ai. If you are a user who is identified in this manner, we may require you to submit suitable proof of age, such as a copy of government-issued identification, in order to continue using the Accel Health website.

Security, Technology, and Amendments to Policies

Security

In accordance with industry standards, we have implemented security safeguards to protect Accel Health and its users against unauthorized accessing, disclosure, alteration, or destruction of Personal Information. Some of the safeguards may include:

  • Requiring passwords in order to access sections of the website or certain data;
  • Verification emails to ensure the provided email information is accurate.
  • Encrypting communications between your browser and the Accel Health website through HTTPS (Hyper Text Transfer Protocol Secure);
  • Restricting access to Personal Information to certain Accel Health employees, contactors, agents, and operators; and
  • Requiring Accel Health employees, contactors, agents, and operators to agree to and comply with strict confidentiality agreements, the violation of which include discipline, termination, and criminal prosecution.

We cannot guarantee the security of the information transmitted to Accel Health. Ultimately, you are responsible for protecting the security of your password and login information.

Data Breach

While Accel Health employs multiple security measures to maintain data security, data breaches can occasionally happen, even to the most secure of systems. In the event of such a situation, Accel Health will, in compliance with any applicable federal and state data breach laws, endeavor to timely notify all users whose Personal Information Accel Health knows or has clear reason to believe was accessed by an unauthorized person.

Your California Privacy Rights.

California residents are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of personal information to third parties for their direct marketing purposes in the preceding calendar year. We do not share personal information with third parties for their own direct marketing purposes. (b) California residents who are registered users of the services and are under the age of 18 are entitled, in accordance with California law, to request and obtain removal of content and information that they themselves post on the services.

Changes to the Privacy Policy

Accel Health reserves the right, at any time, to change, modify, or revise this Privacy Policy and the privacy and security practices discussed herein. We will post any revised version of the Privacy Policy on our website. We will not reduce your rights under this Privacy Policy without your explicit consent. If we make any significant, material changes to the Privacy Policy, we will prominently note such changes on the Site and may also send notification to the last email address you have provided to us. Continued use of the Accel Health website and our services following such notice of changes constitutes your acknowledgement of them and agreement to be bound by their terms and conditions.